Rc.No.17/Al-2/2018 Dated: 15-10-2020 D.G.E.- A.P., Amaravati - Efficient and Effective disposal of items of work in respect of Students and General Public - Time schedule fixed and prescribed - Instructions - Issued - Reg.
Ref: Circular on Rc.No.17 / Al-2/2018, dated: 22.07.2020.
In partial modification of the citizen charter issued under reference, the revised citizen charter is prepared as per the recommendations of the committee constituted earlier in this context and herewith communicated to all the Officers and staff members of this office for ready reference. The essential items of work in this office which have been included in revised CITIZEN CHARTER in order to regulate quick disposal of the following cases and also to render the better services to the public.
Hence, the Officers and Superintendents and all the other staff members of this office are instructed to adhere to the time schedule scrupulously. They should not be given any scope for criticism or compliant in attending to these items of work for improvement of the quantity and quality in turn out of work of this office in the interest of the public. Neglect / violation or deviation to these instructions will be viewed seriously and necessary action will be taken against concerned.