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Thursday 1 April 2021

Identifying the best services of Volunteers Seva Mitra, Seva Ratna & Seva Vajra - Felicitation Program on the Eve of Ugadi - Orders - Issued G.O.RT.No. 8 Dated: 01-04-2021

Dept., of  GVWV  & VSWS  - Village  /  Ward  Volunteers - Identifying  the best services of  Volunteers - Conducting  Felicitation Program to Volunteers on  the Eve of  Ugadi - Orders - Issued G.O.RT.No. 8 Dated:  01-04-2021. 

Read the  following:

1. G.O.Ms.No.104,  PR  & RD (MDL-I)  Dept.,  Dated:22.06.2019. 
2. G.O.Ms.No.201,  MA  & UD  (UBS)  Dept.,  Dated:23.06.2019. 
3. G.O.Ms.No.110,  PR  & RD (MDL-I)  Dept.,  Dated:19.07.2019. 
4. G.O.Ms.No.217,  MA  & UD  (USB)  Dept.,  Dated:20.07.2019. 
5. From  the Director, GVWV&VSWS  Department,  Letter  RoC. No.GWS01-COOR/76/2021-GWS  (Computer  No.1363692) 

Government  is  committed  to revamp  delivery  systems in  the  State with an aim to  improve living  standards  of  the people  through the concept  of NAVARATHNALU  as  core  theme of  governance. In order  to  operationalize Navarathnalu, Government has deployed Volunteers, @1  Person per  (50) Households in  Rural  Areas and 70 -100  households in  Urban Areas on honorarium basis  for  delivering  Government  Services at doorsteps of  all  eligible  households irrespective  of  Caste /  Creed / Religion /  Region / Gender and Political Affiliation. This  system  ensures  leak proof  implementation  of  Government Programmes  / Schemes vide references 1st  &  2nd  read  above. 

The  objective  of  positioning  Village  /Ward  Volunteers is to  ensure  timely  and transparent  delivery  of  services to  eliminate  the corruption  at all  levels  of administration.   Village  /  Ward Volunteers  identify  the problems  being  faced by anybody  in  his/her  jurisdiction and  the  same  is  brought  to  the  notice  of  Gram Panchayat /ULB  for  resolution. 

 In the  references 3rd  &  4th   read  above the Government  has  established Village  /  Ward  Secretariat System  and  established  15,004  Village  /  Ward Secretariats.  The Grama  /  Ward  Volunteer  System came  into  existence  with effect from  15th  August, 2019.  The  Government has sanctioned 2,66,138 Volunteers  on honorarium  basis,  and they  were  selected, imparted  training,  and positioned in respective  Clusters  /  Territorial Units. 

Since  15th  August 2019, the  Village  /Ward  Volunteers have  done  exemplary job in  delivery  of  Government schemes /  services to the citizens.  Some  of  the  major activities rendered  by  the Village  /  Ward  Volunteers  are:   

1.  Distribution of  Pensions  on the  1st  day  of  every  month. 
2.  Conducted Navasakam Survey  for  identification of  beneficiaries  for Government  Welfare  schemes. 
3.  Conducted  Household Survey  for  beneficiary  identification  under Navaratnalu Program. 
4.  Conducted  5 rounds  of  Covid-19 Survey. 
5. Assisted citizens during the period of Medical Disaster and COVID -19
Pandemic situation.
6. Distributed Masks, medicines, and essential commodities to the citizens
during Disasters like COVID -19, Floods etc.,
7. Creation of awareness to the citizens on Government Welfare Schemes
and important laws like Disha Act.
8. Assistance to the Village /Ward Secretariat Functionaries
9. Assistance to the Mobile Dispensing Units for distribution of essential
commodities under PDS and taking of Biometric authentication.
10. Delivery of 4 important services at the doorsteps of the citizens: 1. Rice
Card 2. Dr. YSR. Aarogyasri card 3. Pension Kanuka 4. House site
Pattas.
11. Enrolment of beneficiaries under Jagananna Thodu / PM SVANidhi, YSR
Cheyutha and YSR Bima.
12. Creation of awareness on Sanitation .
13. Any other work assigned by the Officials.

Keeping in view of extra ordinary work done by the Village / Ward Volunteers, the Government of Andhra Pradesh has decided to Recognize / Award the Best Performing Volunteers on an annual basis so has to motivate and inspire the Volunteers for better service of delivery to the citizens.

In the reference 5th read above, the Director, GVWV & VSWS Departmenthas submitted the detailed proposal for felicitating the Volunteers in Three (3)  Categories: Seva Mitra, Seva Ratna & Seva Vajra and to hold the programs at State, District & Assembly Constituency Level. The details of awards as follows:

Level 1 – Seva Mitra – Appreciation to all qualifying volunteers:

  • Eligibility Criteria - One year engagement with the Department and no complaints/ grievances.
  • To be recognized with a Certificate, Badge and Shawl.
  • Financial Incentive – Rs.10,000/- per volunteer
Level 2 – Seva Ratna –Top 5 per each Mandal and Municipality/ 10 per each Municipal Corporation:
  • Eligibility Criteria – Level 1 + Household Resurvey, Average Month on monthly Pension Distribution and subsequent ranking in descending order
  • To be recognized with a Medal, Certificate, Badge and Shawl.
  • Financial Incentive – Rs.20,000/- per volunteer
Level 3 – Seva Vajra –Top 5 per each Assembly constituency:
  • Eligibility Criteria – Level 1 + Household Resurvey, Average Month on monthly Pension Disbursement and subsequent ranking in descending order
  • To be recognized with a Medal, Certificate, Badge and Shawl.
  • Financial Incentive – Rs.30,000/- per volunteer.
Apart from the above eligibility criteria, the performance of Volunteers based on door-to-door delivery of Rice Card, YSR Pension Card and YSR Arogyasri Card will also be considered. Further Qualitative feedback and exemplary work done in situation of Disasters like Covid 19, Medical Emergencies, Floods etc. will be considered.

In the context of recognizing and giving awards to the Volunteers and conduct of felicitation program at Constituency, District and State Level, the Director GVWV & VSWS Department has proposed Rs.261.65 Crores Budget requirement.

After Careful examination, the Government hereby approves the proposal of Director, GVWV & VSWS Department and sanction Rs.261.65 Crores, subject to meeting the funds from the Vote on Account Budget 2021-22.

The Government also hereby approves to launch the program on the occasion of Ugadi Festival i.e., on 13th April, 2021 to felicitate the Volunteers.

The District Collectors are directed to take necessary action to conduct one program per day in respective Assembly Constituencies in their Districts.

The Director of Grama Volunteers / Ward Volunteers & Village Secretariats / Ward Secretariats Department is requested to issue detailed instructions for conducting Volunteer felicitation Program.

This order is issued with the concurrence of Finance (FMU-PR&RD, RWS) Department vide their U.O.No.FIN01-FMU0PC(PRRD)/46/2021-FMU-PRRDRWS (Computer No: 1368977), Dt.24.03.2021.

Download Full details G.O.RT.No. 8 Dated:  01-04-2021
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